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Learning Goal: I’m working on a writing discussion question and need support to help me learn.Leadership Case Problem ADani the Front-Stabbing CEODani
is the CEO of Bellerose Exhibits and Events—an events planning firm
that coordinates all aspects of events and professional meetings. Among
the many tasks Bellerose handles for clients are arranging meeting
locations, providing for transportation, erecting and taking down
exhibitor booths, and supervising the installation of technology for the
events. At times Bellerose also organizes a theme for the event, such
as pretending that participants are superheroes or superheroines, or an
emphasis on charitable giving.Dani has decided that a deterrent
to Bellerose is that she as well as other staff members are too gentle
in their feedback to each other. Instead of being totally honest with
other about mistakes or errors in judgment, staff members tend to be too
polite and indirect in their feedback to each other. Dani has read that
some firms have moved toward front-stabbing, or complete
candor in discussing problems directly with people. She decides to
initiate a process of her as well as other staff members being more open
in bringing problems to each other’s attention. Her approach was to
send an e-mail to all Bellerose workers to launch the front-stabbing
initiative.The day after announcing the initiative, Brock, an
exhibits designer, asked Dani what she thought of the neon sign he used
to decorate a client’s booth. Dani replied,
“The neon sign might work as a design to help build a retro image. But
you sign was just a distraction for a company that wanted to publicize
its food supplements.” Brock replied, “Was my neon sign really that
bad?”The next morning Katrina, Dani’s administrative assistant,
dropped by her cubicle to review a few items on the budget. Dani said,
“Before we get started on these budget items, I have an observation to
share with you. Your appearance has deteriorated recently. Your hair is
often messy, you have bags under your eyes, and your clothing
combination often looks like it was chosen at random from your closet.
What’s wrong with you?’ Katrina replied, “Dani you are being a little
harsh. I have been experiencing some personal problems during the last
few months.”The following Monday morning, Dani held a strategy
meeting with her top management team. As she had alerted the team prior
to the meeting, she would be presenting a revised vision statement.
Before getting to the theme of the meeting, Dani asked if there were any
other key issues that should be addressed. Lyndon, an events-planning
associate, said, “Dani, I am concerned about the parking lot we all use.
The snow-plowing is poor, and there is a lot of debris scattered
about.” Cheryl, the chief finance officer, responded to Lyndon in these
terms: “Lyndon, you are being small minded when you should be thinking
big about the company vision.”Dani later presented her new vision
for Bellerose, as follows: “Within five years we will become the world
standard of excellence for designing and executing events to a wide
variety of organizations. The events we plan will take our clients to
new heights of organizational performance.”Karl, the chief
technology officer, responded to Dani’s vision in this manner: “Dani,
have you been smoking medical marijuana? Are you creating a sensible
vision for us, or are you hallucinating?”As the meeting disbanded
one hour later, Dani thought, “Has my front-stabbing initiative gone
too far. Am I being nasty with my staff, and are they being nasty with
each other?”QuestionsHow helpful does the new candid feedback at Bellerose appear to be?
What
suggestions might you make to Dani and her staff so that candid
feedback to each other does not trigger interpersonal conflict . Minimum 750 words