What is the ethical issue for you?

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Learning Goal: I’m working on a business discussion question and need an explanation and answer to help me learn.You are hiring manager in HR department at Megan Corp., and you are hiring for Customer Service Representative position. The job requires great communication skills as people in this position are in direct tough with customers. In the hiring process, you received an application for which the applicant has excellent qualifications for this position. When you invited her for an interview, you found that the candidate is homely. You are wondering whether to hire this person given two facts about her. Please analyze this case and explain:a. What is the ethical issue for you? Is this issue considered an ethical dilemma? Why?b. What courses of action you can take (two actions) to deal with the challenge and state the pros and cons of each course?

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