What is the difference between “products or goods” versus “services”?

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Please answer each question with a minimum of one paragraph and resources.
1. Describe a transformation process within an organization that is familiar to you; list all inputs, components, and the transformation process that produces either a product or service the organization delivers its customers. For clarity, see page 14 in your text for an example of the transformation process.
2. What is the difference between “products or goods” versus “services”? Give some examples based upon your experience as a customer or as a provider.
3. Many people state that their organization has no customers. Is it possible for a business, or department within an enterprise, not to have customers? Why or why not?

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