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Skim through the healthcare.gov case study: https://oig.hhs.gov/oei/reports/oei-06-14-00350.asp
Do a research through Galileo, Google Scholar, or Google with all that went wrong with healthcare.gov. Beyond the launch there were other issues that happened that did not help much either, you could research those as well to help better understand why the launch was the first thing that went wrong, followed by many more — some IT related, some that were not.
After that, write an essay about Managing IT Projects – Problem Solving & Continuous Improvement Issue of the case (describe the issue), describe what steps were taken to solve the issue, and the outcome(s) after taking the IT steps. Did they lead to improvement? Did they lead to success? Then a brief recommended steps for the main persistent problems and lessons learned.
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