Quality At The Ritz Carlton Hotel Company

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Question Description

What have you learned about this company’s operations management ?

Choose three of them. Using at least one reference. Do not copy.

1. Design of goods and services.

2. Managing quality.

3. Process and capacity strategy.

4. Location strategy.

5. Layout strategy.

6. Human resources and job design.

7. Supply chain management.

8. Inventory management.

9. Scheduling

10. Maintenance

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