MIS771: Descriptive Analytics And Visualisation – Lee Slattery Case Study Assessment Answer

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Code: MIS771

Descriptive Analytics And Visualisation Assessment Answer

Assignment Task:

You are Lee Slattery, an analyst for BI Intelligence. BI Intelligence is the Business Insider’s paid research service. Business Insider is the world’s fastest-growing business news website, and its articles include the latest technology, money and market news. BI Intelligence produces a number of reports on key digital areas, including the mobile industry. Information from those reports is then subsequently published on the Business Insider’s website by their respective writers.
Sam Edmondson, a tech journalist at Business Insider, wants to publish an article on the current smart mobile phone usage in Australia. This is in light of Australia being ranked 2nd in the world behind Singapore for smartphone usage. Businesses, including Telcos, find this information useful and subsequently use it to improve their own operations, marketing strategies, etc., for the digital age. Sam’s article will be wide-ranging and include commentary on the user’s expenditure, usage patterns, satisfaction levels and demographics.
Sam has asked you to conduct a preliminary analysis of the collected data. In particular, you are expected to perform a series of descriptive and inferential analyses and produce a report based on the findings. This report must be written in plain language since the interested party who may read the report do not necessarily have any statistical knowledge.

To: Lee Slattery
From: Sam Edmondson
Subject: Analysis of Smartphone data
Hi Lee,
As discussed earlier, I have cleaned and simplified the dataset to 11 variables for your convenience. The cleaned dataset contains information about 150 randomly selected smartphone users.
1. Please provide an overall summary of the monthly bill amount.
2. I would like to build a profile of a typical smartphone user. For a start, please estimate:
a. the average percentage use of Smartphones for work-related activities.
b. the proportion of Smartphone users classified as geo tribe ‘Crusaders’.
Please include any other factors that you might think would be appropriate to include in the profile of the Smartphone user.

3. I would also like to compare our data against several industry publications.
a. An industry report suggests that the average monthly bill has dropped below $72. Is there any evidence to support this argument?
b. A similar study last year reported that 3 out of 4 Smartphone users are either ‘Very Satisfied’ or ‘Moderately Satisfied’ with their service provider. Would you please check to see if this statement is still valid for all users?
c. If we delve deeper, is there a difference in the level of satisfaction between male and female users? In other words, can we conclude that there is a significant difference between how males and females users feel about their service provider?
d. As an industry benchmark, it is believed that the monthly bill amounts are related to the use of the Smartphone as a payment device. In particular, the average monthly bill is higher when using the smartphone as a payment device. Does the data support this proposition?
e. Also, the industry experts believe that the use of Smartphones for online purchases is higher for users who are highly active in social media than for those users who are moderately active in social media. Is this a valid statement?

4. I would like to get an understanding of the link between the level of social media engagement, gender and the average monthly bill amount.
a. I believe that the proportion of female users who are moderately active in social media is higher than that of male users who are moderately active in social media.
b. I also believe that the average monthly bill amount for users who are moderately active in social media is higher when the Smartphone user is female.

University: Deakin

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