Mintzberg’s managerial theory is founded on the idea that managers are involved in ten roles, divided into three main clusters: interpersonal, informational, and decisional. Furthermore, Henry Mintzberg defines the operating effort of managers in each role. The behaviours of those managers are crucial components for their success. Of course, the ten roles are inspired by personal and situational considerations. Which cluster are you more comfortable with?
Chapter 1 “Managing and Performing” from Principles of Management
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