(Minimum of 800 total words in your answers) Cite page numbers from the book f

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(Minimum of 800 total words in your answers)
Cite page numbers from the book for your answers. Use numbers and bullet points
for easier reading. Give each answer its own paragraph with a title. Do not write
big unbroken blocks of text. Look at your work before submitting to make sure it is
clear and easy to find your answers.
Put your name, date, class and a title on this assignment and submit online by due
date. Please delete these instructions from your assignment.
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1) The author recommends that a company must do something about employees
who are underperforming. Why is this? Why can’t the company just ignore this
situation? (Cite page numbers from the book for your answers)
2) Does the author think it is better to “fix” an employee or “fire” them? Why does
he say this? (Cite page numbers from the book for your answers)
3) Many times, employees have excuses and explanations for why they are not
performing to the company’s expectations. What are the 8 ways underperforming
employees rationalize their poor performance? (Cite page numbers for your
answers)
4) What are three common excuses that employees give to explain their poor
performance? (Cite page numbers for your answers)
5) The author states that the first way to deal with underperformance is simply not
allow denial or rationalization to exist in any form in that person. What does this
mean, and why does he think this is important? (Cite page numbers for your
answers)
6) Discuss what the author thinks should be done with the 4 categories of
employees described in the Situational Leadership II model. Answer separately for
each of the 4 categories. (Cite page numbers for your answers)
7) What are 3 different perspectives that a manager should keep in mind if he/she
is hesitant about terminating an underperforming employee? Explain. (Cite page
numbers for your answers)
8) What are the 6 steps listed in the “Top Down” method of firing employees?
(Cite page numbers for your answers)
9) How can you apply the lessons from this book to your own performance as an
employee? What lessons can you take from this book that will help you perform at
your job so that you do not need to be “Fixed” nor “Fired”?
(Minimum of 800 total words in your answers)

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