MGSC 5128 / MGSC 3108: Operations Management – Sobeys Inc – Management Assignment Help

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Management Assignment Help
Task: 1
Write a job description of no more than 400 words for an operations manager in the healthcare industry. Your description must at least cover the following areas:
Task: 2 
Visit Volkswagen’s website and describe the company’s
mission, vision, and strategy (10 ).
The following is one such link to Volkswagen’s website
Visit Volkswagen’s corporate website and describe the company’s three
(3) core functions (2 marks each)
and its
two (2) support functions (2 marks each)
. The following is one such link to Volkswagen’s corporate website: 

Task: 3

Sharing Economy

Internet-based services such as Airbnb and Uber have flourished over the last decade or so. They have allowed individual suppliers to provide their goods and services to consumers without a large investment to actually start a business and without government regulations and control. However, the success of these services depends on goodwill and mutual trust of both the goods/service providers and consumers. For example, an Airbnb guest may trash the place or damage or steal valuable furniture/appliances, and an Airbnb host may cancel the reservation at the last minute or have a filthy place despite posting a picture of an attractive, clean location on the Airbnb website.
Questions

How do these companies develop mutual trust between their users (suppliers 
and consumers)? Name two or three ways.

Which side is potentially more at risk in the deal?

 
What is the effect of these services on regulated competitors such as hotels 
and taxi companies?

How would review of either side by the other side help with improving the 
operations?

Task: 4 
Sobeys
Sobeys Inc. is the second largest grocery store chain in Canada (the largest is Loblaw). Sobeys distinguishes itself from Loblaw by offering better quality fresh food and customer service.
Sobeys grew out of Nova Scotia mostly through acquisition of other grocery chains. The integration of the latest acquisition, Safeway Canada (over 200 stores in Western Canada), has been challenging. Sobeys now owns 908 grocery stores and franchises 977 stores throughout Canada. Sobeys has revenues of over $24 billion and employs over 125,000 people. Sobeys is also a wholesaler to over 8,000 retail accounts.
Sobeys has five different store sizes and formats, and uses them in each location based on market size and customer demographics. There is the large full-service format (such as Sobeys, Sobeys extra, IGA extra, Safeway and Thrifty Foods); urban fresh format (such as Sobeys Urban Fresh and IGA in Quebec); small community format (such as Foodland, Marché Bonichoix, and Les Marchés Tradition); discount format (such as FreshCo and Price Chopper); and convenience format (such as Needs Convenience and IGA express). Approximately 350 large full-service stores have in-store pharmacies. Sobeys also has a chain of 78 drugstores (Lawtons Drugs) in Atlantic Canada, over 300 retail gas stations, and 80 liquor stores.
In addition to national brands, Sobeys has its own private label brands: Compliments (over 5,000 products) and S!gnal. Sobeys also has its own manufacturer—Big 8 Beverages—for its private label soft drinks and water in Atlantic Canada.
Sobeys is a wholly owned subsidiary of Empire Company Limited, which also has a 41.5 percent equity interest in Crombie REIT, a real estate development and management company. Crombie owns the buildings and shopping plazas that Sobeys stores occupy, as well as other properties.

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Sobeys has implemented SAP (an enterprise resource planning software) nationwide and across its brand stores. The stores are organized by region: Atlantic Canada/Ontario, Quebec, and Western Canada.
Most products are bought centrally and distributed to the stores through 34 regional distribution centres (DCs) located throughout the country. The fully automated Vaughan and Terrebonne DCs are state of the art. Sobeys is retrofitting the Rocky View Alberta DC that it bought from Target Canada.
Operations management activities and decisions are split between corporate office and store operations.
The corporate office initiates and manages various programs to increase the number of customers, including constant evaluation of store performance, closing low-profit stores, opening new stores, and modernizing existing stores. It also manages the computer technology, performs data analytics to improve category management, initiates training programs, and performs accounting and finance activities. Directors of operations (i.e., district managers) interact with the store managers in their district to implement improvement programs such as sharing best practices.
A store manager manages all facets of the store and ensures operational excellence in retail merchandising, inventory management, and customer relations. He/she ensures execution of the retail programs by communicating the operational requirements and/or changes and store vision to the employees. This includes occupational health and safety, food safety, and other regulatory requirements and procedures. The store
manager also oversees recruitment, orientation, training, and performance management.
Sobeys cares about its employees and their training. It has a careers website, provides on-the-job and web-based training, and even provides scholarships to exemplary employees who are still in high school.
Sobeys also cares about sustainability. It sets targets for greenhouse gas reduction and measures its progress. It has reduced its use of electricity and amount of material sent to landfill.
Questions

What are the inputs, process, output, and feedback/control for a grocery store 
such as Sobeys?

What are the operations decisions for running a grocery store such as 
Sobeys?

Task: 5 
A furniture manufacturing company has provided the following data. Compare the labour, raw materials and supplies and total productivity of 1996 and 1997.

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