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Assignment Case Study
Greenway Medical Technologies: The Pace-Setting David of Electronic Health Records The above case study outlines the potential value offered by electronic healthcare records (EHR) but also raises a number of issues. The case material is comprehensive but, in essence, focuses on the improving the management of doctors offices through the application of information technology and systems. The requirement for this case study is to analyse the IT value issues of EHR so that a business case can be developed for the management of a doctors practice.
You are required to analyse the case material provided to you and produce a report to management with the title: The Business Case for Investing in EHR within a Doctors Practice. You should identify the issues in the case material that have relevance to a business case and produce a written report from the information available. To understand the issues associated with EHR you should not only rely on the information provided in the case study but also conduct your own research. EHR is very topical and there is much information available through the ECU e-library. A sample journal article relevant to the topic titled Information Technology Issues in Healthcare: Hospital CEO and CIO Perspectives is provided with the case material.
You must also consider the ethical and social implications of the implementation of such as system.
The assignment will be completed in two parts:
Part 1: Data collection (worth 30%) You are required to collect data in respect of EHR and doctors practices within Australia. Firstly obtain an understanding of how General Practice functions, the business context and the key processes. Then select an EHR vendor operating in Australia that supplies EHR system solutions to doctors practices. Establish the solutions they provide: functionality of systems, IT architecture, risk and security, costs and benefits, implementation strategy, vendor background information.
It may help you to structure your data collection like this:
What is the business context of a doctors practice:
o what is the nature of the business market, o what challenges do they face, o what constraints are they under, o what special regulatory, social and ethical circumstances do they operate in?
What are areas of breakdown or problems in the practice?
What processes and services do they perform?
Who are the key stakeholders, their needs and requirements?
Who is a Vendor offering software solutions?
What is their background?
What functions do they offer?
What is their architecture?
What equipment do you need?
What risks are there in implementation?
What are the costs and benefits of the solutions?
How will you proceed with the implementation project (roles and responsibilities?)
Part 2: Business Report Once you have collected the above data, a formal report should be produced with the following structure:
title of report, to whom it is addressed, who has written it, date
Background information
A brief overview of the doctors practice, the challenges they are facing in the medical marketplace and also any operational problems, issues or opportunities.
An explanation of EHR and the EHR vendor
Executive summary
This summarise the total report. It is neither background information nor an introduction. By reading this summary, the executive is given an overview of the how the analysis was done, what was covered, what were the main findings and recommendations, and what are the limitations of the report. This section should be about one page long.
Key Recommendations
There should be 2-4 primary recommendations and a number of secondary recommendations for each of the primary recommendations. They are derived from the analysis that was completed and the connection should be clear.
Strategic Context
The business background to the decision, covering the business environment, the current state of the practice, the desired future state and actions to bridge the gap
Analysis of the investment
This should cover:
The evaluation approach used in the analysis
Financial benefits and costs
Non-financial benefits and costs
Risks of implementation
Organisational change impact
Real options and future digital opportunities supported by this investment
Benefits Realisation
Describe how you can assure management that the benefits claimed will actually be achieved:
Project governance and oversight
Risk management
Target measures
Ethical and Social Implications
Describe how you can ensure ethical and legal implications of the system are acceptable:
Identify relevant ethical and social principles
Describe and evaluate potential risks and threats to patients and staff
Describe measures to ensure outcomes are acceptable
Limitations
This covers any shortcomings of the analysis, e.g. relied on the information provided in the case material and other sources, missing data that is needed to complete the business case.
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Uploaded By : Keith
Posted on : April 22nd, 2018
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