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In this paper you will show your ability to apply the concepts and ideas from the course to analyzing your prior/current organization.
INSTRUCTIONS: Your task is to answer six questions which require the application of the concepts, models, and factors in organizational behavior.
Research Approach
You must bring in ideas, information, examples from sources in addition to your MGT315 course materials.
Format Requirements
The paper should be 4-5 double-spaced pages in length, excluding the cover page, [minimum 1000 words excluding references, appendices, or other supplementary information]. Use 12-point Times New Roman. Make sure you also have citations in text for each use of a source. You need at least 5 citations using a minimum of 3 sources. All of this demands APA format including paper format, as outlined in A Writer’s Reference. Number each response; do not repeat the question.
The cover page should include the following:
Your name
Course name and number
Final Project
Instructor’s name
Date submitted
The final page must be a List of Sources that is completed according to APA style as outlined in A Writer’s Reference.
Think about your current employer or a previous employer. From the list below, discuss the two factors that most influence your day-to-day behavior and explain why. In addition, list the two factors that least influence your behavior and explain why.
Organizational Culture (which includes company values)
Compensation & Rewards/Recognition Programs
Senior Leadership
Immediate Supervisor
Peer Group
Personal Motivation
Performance Management Process
Company Mission and Vision
Your focus is the organization used in your Q1 response. Many organizations manage performance in such a way that employees are motivated to do the minimum. They do just enough, so they don’t get in trouble. “Discretionary effort” refers to the level of effort people could give if they wanted to. Based on your observation of employees in your unit/team/company, rank the following factors, from greatest to lowest influence on the employees’ willingness to give the maximum in performing their jobs (1-highest 8 – lowest). Describe and explain your ranking with evidence from credible information sources.
Organizational Culture (company values)
Compensation & Rewards/Recognition Programs
Senior Leadership
Immediate Supervisor
Peer Group
Personal Motivation
Performance Management Process
Company Mission and Vision
The five company values of Chick-Fil-A follow:
Customer First
Personal Excellence
Continuous Improvement
Working Together
Stewardship
What actions would the senior leadership team need to take to ensure these values are real, visible, and embraced by all employees?
If a company wanted to transition from a “bureaucratic culture” to a “customer-centric culture,” explain 3-to-5 specific actions the senior leaders would need to take?
The diagram below represents what happens at many companies. (Assume: The big arrow represents the business strategy and the small arrows represents various projects and programs linked to the business strategy). All of the arrows do not appear to be going in the same direction. Why does this happen? Does the business strategy affect the behavior of front-line employees? Explain your reasoning
Large arrow with smaller directional arrows
Most organizations have some degree of misalignment. The more misalignment, the more you will find chaos, confusion, wasted time, and misused resources. Misaligned organizations are ineffective and inefficient. Some of the common factors that produce misalignment include:
The goals are clear or shared by all employees.
The managers and staff lack the knowledge and skills needed to implement the strategy.
People do not understand the strategy and are uncertain as to what they need to do day-to-day.
The management team lacks shared values which produces a weak culture.
The company structure does not provide opportunities for promotions and pay raises which has a big impact on employee motivation.
The company has too many metrics and/or poorly selected metrics to track performance.
The company is rewarding the wrong behaviors.
The performance appraisal system is not aligned with the company’s values and core competencies.
From the 1-8 list of factors, identify the top three factors that cause misalignment in many organizations? What actions should senior management take to prevent misalignment? Describe and support your recommendations with both evidence from credible information sources and your own work experience.
Due Saturday of Week 8, 11:59 PM EST
