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CIO Interview
The goal of this project is for you to understand, explain, analyze, and critique the IS strategy at your organization. After interviewing your CIO (or the highest-ranking person in IT that you can schedule), you will also make recommendations for the future of IT at your company based on responses to interview questions.
It is important for you to schedule the interview as early in the semester as possible so that you are able to get on the CIO’s calendar. If you give them time, you may be surprised at the access that you are given to CIOs, even those in very large, multinational organizations.
Topic
Interview with the CIO (or someone in a decision-making capacity in IT) at your organization
Role
You are the interviewer of the CIO (or someone in a decision-making capacity in IT) at your organization. It is important to schedule this interview as early in the semester as possible. Your objective is to understand more about the role of IS strategy in your organization.
Audience
Your boss and other non-IS business executives at your organization, who wish to understand IS strategy and how it relates to overall business strategy.
Situation
You have been asked to interview the CIO (or someone in a decision-making capacity in IT) at your organization to provide three deliverables: a report on the current state of IT within the organization, an evaluation of whether or not the organization is prepared for the future, and finally, an overview of the ethical decisions surrounding the use of all things technology (including data). The intended outcome is a well-rounded report of the robustness of the organization.
Deliverables
The CIO Interview Assignment is comprised of three separate deliverables, each submitted as separate assignments:
Assignment 5: CIO Interview Transcriipt
Assignment 6: CIO Ethical Decision Making
Assignment 7: CIO Technology Evaluation
Assignment 5: CIO Interview Transcriipt
Goal of CIO Interview Transcriipt
For Assignment 5, you produce an approximate transcriipt of the interview, including the questions you asked and the answers provided. The wording does not have to be exact but should represent the basic ideas and responses provided.
Sample Questions
Your questions may vary depending on the industry in which you operate (e.g., systems may be important in terms of regulation and compliance), the context of your organization (e.g., a recent merger or reorganization), the type of organization (e.g., private vs. public, profit vs. non-profit), etc. At a minimum, you should ask questions related to:
How technology decisions (hardware, software) are made, such as:
Who decided on the brand of technology components that you use?
Was the decision based on performance, software, contracts, warranty, and/or service?
What drives hardware upgrades?
How much consideration is given to user requirements when making these decisions?
What security/virus software package do you use? Why? What made this product the best choice for your company? How did dependability and cost figure into the decision?
Who determines usage policy? For example, are any Internet sites restricted? Why?
Is there a VPN? What access does it provide? Who uses it? What is its purpose?
Is there a need for some type of mobile app to help employees communicate and find information?
How technology strategy is linked to IS/IT strategy
How has technology strategy evolved over the years? Does the organization have a formalized IS strategy? How are business strategy and IS strategy aligned?
What are the top 3 IS/IT priorities for this year? How do these priorities align with corporate strategy? What should the top 3 priorities be for this year?
How does the budget break down: Infrastructure___%, Apps Maintenance___%, Development/New Capabilities___%, Other %
Is IT viewed as a cost center or profit center? Why?
From an IT perspective, what does it take for our organization to be more competitive in today’s challenging global economy? How can IT support rapidly changing customer expectations?
How has social networking changed the foundation of corporate computing? How has mobile computing changed the way employees interact with customers? What additional changes are planned to better reach and respond to customers?
Is the organization ready for future changes in technology?
Are there strategies in place for sustainable cost reduction?
Ethical challenges in the context of technology and technology usage
What are the most common ethical situations that arise surrounding the use of technology and/or data within our organization (or industry)?
Is there a technology usage policy? How is it enforced?
Is there an employee monitoring policy?
Are there any ethical concerns that have arisen from the recent pandemic and the shift in employment to so much remote work?
Current and future state of IS/IT in the organization
Describe the current state of IT.
Discuss the current trends within the industry.
Discuss the planning and preparation that is in place for the future.
Present your opinion – is the organization making proper use of technology? Are the plans for the future adequate? Will the organization be in a place of competitive advantage due to technology or simply keeping up with current industry trends? Do you feel comfortable working there for the next 10 years?
Standards for Success
The reports should use the following guidelines:
Length: 2-4 single or double-spaced pages, using 10-12 point font and 1-1.25″ margins.
Format: .docx or .pdf