Describe the attributes of a team and the common challenges that teams face.

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Module 9: Groups – Teams and Teaming
Overview
This module extends the segment of the course on groups by formalizing the concept of teams within an organization. The module will explain the formal definition of a team and explain the effective lifecycle of a team. Within this module, you will also learn to differentiate types of teams based on their purpose. The module will also introduce the concept of teaming, as a new way of working in organizations.
Learning Objectives
Upon successful completion of this module, you will be able to:
Explain the difference between teams and working groups.
Describe the attributes of a team and the common challenges that teams face.
Explain the lifecycle of a team.
Compare the different types of teams.
Describe the key elements of teaming and explain how it is a different way of working.
Apply the attributes of a team and team types to a team situation.
Key Concepts
This module focuses on the following major topics:
Forming Teams
Types of Teams
Team Effectiveness
Teaming
Summary of Module Learning Activities
This section outlines the activities that you will complete in this module. It is recommended that you complete the readings in the module prior to submitting the assignments.
Read: Druskat et al. (2004), Edmondson (1999); Thompson (2000).
Read
Druskat, V. U., & Wheeler, J. V. (2004). How to lead a self-managing team (Links to an external site.). MIT Sloan Management Review, 45(4), 65-
Edmondson, A. (1999). Psychological safety and learning behavior in work teams (Links to an external site.). Administrative Science Quarterly, 44(2), 350–383.
Thompson, L. L. (2000). Chapter 1: Teams in Organizations: Facts and Myths. In Making the team: a guide for managers. (Links to an external site.) Prentice Hall.
Watch
Relevance: The following video has been carefully curated and selected by the Subject Matter Expert and your Course Design Team as foundational material for this week’s learning.
TED. (2018, June 14.). How to turn a group of strangers into a team | Amy Edmondson. (Links to an external site.) [Video]. YouTube. | 12:59
Additional Resources
Csikszentmihalyi, M. (1990). Flow: The Psychology of Optimal Experience. New York: HarperCollins.
Edmondson, A. (2012). Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. San Francisco: Jossey-Bass.
Greenberg, J. (2005). Managing Behavior in Organization, 4th Edition. Upper Saddle River, NJ: Pearson Education.
Jackman, J. & Strober, M. (2003, April). Fear of Feedback. Harvard Business Review.
Katzenbach, J. R. & Smith, D. K. (1993, March). The Discipline of Teams. Harvard Business Review.
“Team Concepts: Understand These First.” Excerpted from Creating teams with an edge : the complete skill set to build powerful and influential teams. (2004). Harvard Business School Press.

Module 9 Knowledge Check
online-course-icons_icon-learning objectives.png Purpose
This quiz provides you with an opportunity to monitor your learning progress and to assess your understanding of module concepts.
Directions
There are 5 questions in this knowledge check.
You can attempt the knowledge check multiple times.
You have 35 minutes for each attempt.
The highest score will be included in your course grade.
Submission
Complete your Knowledge Check by Sunday 11:59 p.m. US Eastern Time.
Question 11 pts
What are all the possible benefits of teams? Check all that apply.
Group of answer choices
Teams bring together different skills
Teams can elicit more information by leveraging networks of the group
Teams produce more conflict among friends
Group decisions create buy-in from implementers
Teams may create better communication across an enterprise
Flag question: Question 2
Question 21 pts
Which of the following behaviors would demonstrate psychological safety in the workplace? Check all that apply.
Group of answer choices
Avoid blaming to build trust
Make it clear who is in charge in every meeting
Be open to feedback
Requiring people talk about their childhood
Be self-aware and demand the same of your team members
Flag question: Question 3
Question 31 pts
Which one of the following things is unique to teams compared to working groups?
Group of answer choices
Time-bound
Interdependence
Leadership
Specific goals
Specific responsibilities
Flag question: Question 4
Question 41 pts
When one or more team members decide to let other team members do the work and choose not to participate to the maximum of their ability, it is called:
Group of answer choices
Hazing
Social Inference
Social Loafing
Free Riding
Flow
Flag question: Question 5
Question 57 pts
Match the type of team to the definition of the team or an example of the team:
Group of answer choices
Tactical Teams
[ Choose ]
Problem-solving Team
[ Choose ]
Creative Teams
[ Choose ]
Manager-led Teams
[ Choose ]
Self-Managing Teams
[ Choose ]
Self-Directing Teams
[ Choose ]
Self-Governing Team
[ Choose ]

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