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Assessment 2 Scenario:
You supervise a team at a manufacturing company in the Midwest. Roger, the person you report to, just sent you a Teams chat:
“Cadaro, something big has come up. We’ll need a full team meeting ASAP to discuss. We’ll figure out where,
though I think where we had the holiday party would work. More later.”
Flummoxed, you decide to wait on that until you hear more. Then you realize that your boss sent the message,
possibly unintentionally, to the entire team. You decide to go through each message and see a bunch of
unprofessional responses from disgruntled team members that you manage via email and chat.
Please see attached PDF to review responses from team members.
Assessment 3 Scenario:
Based on the communications that you have received from your team depicted in Assessment 2, it is clear that your team is struggling with effective team interaction and decision-making. Your examination of the communication surrounding your team members’ feelings about the upcoming meeting have left you concerned.
You have resolved to reset the team members’ attitudes so they clearly understand your approach to future
communication strategies.
After analyzing the situation, your plan is to briefly introduce items for your team to consider before the meeting via a posted 4–5 minute video. Your goals for this video are to:
Explain three critical communication issues and challenges faced by the team, including communication issues to date.
Describe an action or policy that you will introduce to improve communications and assure people are working with a unified purpose.
Define your expectations, or contract, for ethical discourse in team communications.
Provide a rationale that addresses the importance of the expectations or contract.
Instructions
Record and submit a 4–5 minute video message using Kaltura that will be posted for all team members in which you address each aspect of the scenario.
Planning
Consider the following as rough guideposts for setting aside the time you need to do your work. You will want to adjust these as you learn more about your own pace and working style.
Research and reading: 4 hours.
Interactive activities: 30 minutes.
Drafting script: 6 hours.
Revising: 2 hours.
Practicing with the technology: 1 hour.
Recording: 5 minutes.
Presentation Guidelines
Be sure your video meets the following requirements:
Length: Approximately 4–5 minutes.
Quality: Audio and visual quality should approximate that of a properly functioning video conference.
Visuals (if used): Create visuals that are easily read and interpreted. Use colors, fonts, formatting, and other design principles that make the information clear and generally add to the aesthetic of the presentation.
Presentation: Although this is not performance art, you will be judged on the communication skills that you have studied in this course including your consideration of audience and content.
Content: Address all items defined in the scenario.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:
Competency 3: Analyze the interrelationships of communication within organizational systems.
Explain critical communication issues and challenges faced by the team.
Describe an action or policy that would improve communications and assure people are working with a unified purpose.
Competency 4: Analyze the application of ethical principles in organizational communication.
Define appropriate expectations for ethical discourse in team communications.
Provide a rationale that addresses the importance of expectations for discourse.
Competency 5: Communicate effectively and professionally.
Organize content for ideas to flow logically with smooth transitions.