Describe the Mission, Vision, Goals and Steps of Service of the organization, including its expansion over time and the relevance to customer service/guest services within the service industry.

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The objective of this research paper is to identify and thoroughly analyze various aspects of guest services about the organization you have selected to investigate. The examination should reflect a futuristic approach of the organization within guest services.
Introduction (1 page): Describe the Mission, Vision, Goals and Steps of Service of the organization, including its expansion over time and the relevance to customer service/guest services within the service industry. Present a concise and clear statement about the organization and what is their reputation in the field.
Background (1/2 page): Give a historical background of the organization and how they encompass the values of guest services and philosophy by which they operate.
Methods (1 page): Describe the company’s service commitment to their guests/customers and how do they instill those commitments in their employees in applying the principles. Describe their hiring and training practices to address the service commitment of the organization.
Results/Outcome (1 page): Define the results of the study and the potential impact to the service industry. What are some areas addressed by the organization to adapt to the future trends/demands? Identify any shortcomings, unintended outcomes, and future areas that should be considered by the organization.
Competencies (1/2 page): Describe the leadership skills related to the core competencies needed for keeping up with the future of the service industry.
Conclusion (1 page): Summarize your research about the organization, discuss any opportunities to expand or explore other aspects, address sustainability of the project if applicable. What are some key areas they can do better to improve personal experiences for their guests and resolve guest issues? Conclude with your thoughts and comments on how the organization is progressing towards future endeavors.

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