Develop your ability to identify key points

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BCOM Writing Assignment Report Prompt
Introduction to Professionalism and Communication in Business
Memorandum Report & Recommendation: Employee Monitoring Software
The ability to assess, summarize, and “get to the point” is an extremely important skill. This assignment gives you an opportunity to practice a real-world scenario where you are asked to recommend something to a supervisor. This is internal communication within a hierarchy. You are communicating “up” the hierarchy.
Your goals:
• Develop your ability to identify key points
• Practice making a recommendation to a supervisor
• Communicate your analysis and recommendation clearly and persuasively
The Scenario: You are an intern at Runswick International, working directly for Matilda Runswick. The organization has 75 sales employees, with 25 working out of the main office and the rest working remotely. Matilda’s father, John Runswick, owns the business, and both John and Matilda would like to purchase employee productivity monitoring software for the sales team of 75. Matilda has requested that staff offer feedback regarding the criteria to be used for evaluating the software correlated with the needs of the organization. She asked you in particular to look at the types of software available to help her and her father make the decision.
Additional Considerations: You know that John Runswick, Matilda’s father, is old-fashioned and would prefer a memorandum instead of an email, so that is how you decide to format your feedback. Because you realize that this software will also be compiling the data that will be used to evaluate you and your colleagues for retention and promotion, you want to make sure that she understands what is legally allowed and what will further sales while retaining morale.
Your Task: Read the articles linked below. You do not need to do additional research and should cite only the four articles. Based on the information provided, create a recommendation report that explains the criteria Matilda and John should consider when selecting software for the team. Narrow the options to the top three that Matilda should consider. Provide a rationale for your decision and information on the pros/cons of the three selected systems. Lastly, you must narrow it down further and include a conclusion section with your top recommendation.
Information to Review: Please read the review and articles linked below to respond to this writing prompt. You must use the links provided and again, do not conduct additional research. You can find all pricing information necessary for this prompt by reading the linked information from the review of employee monitoring software. You do not need to create an account or request a quote to complete this writing prompt.
1. The Best Employee Monitoring Software for 2022
https://www.pcmag.com/picks/the-best-employee-monitoring-software
2. Monitoring Employee Productivity: Proceed with Caution
https://www.shrm.org/hr-today/news/hr-magazine/pages/0615-employee-monitoring.aspx
3. Here Are All the Ways Your Boss Can Legally Monitor You
https://www.washingtonpost.com/technology/2021/08/20/work-from-home-computer-monitoring/
4. How My Boss Monitors Me While I Work From Home

Document Format and Style: 1-page, single-spaced report. You can incorporate a table if you think that is a helpful way to display information. If you want to incorporate a table, your report can be two pages. Include a reference page at the end of your document (doesn’t count toward page count). Use size Times New Roman font size 11-12. Remember you pride yourself on being professional so attention to detail in grammar, tone, format, and content is vital. Thoughtfully consider the use of bolding, headings, and white space to organize information and make skimming easier.
This document should have evidence supporting your claims. For instance, if you say “The monkey population in Dallas is a significant problem” that should be follow with support like “This year, Brown (2020) reported that the monkey population has grown by 200% in the past five years. This growth poses a threat in many areas such as public safety, banana supplies, and noise.” And then expand on those issues a little…with citations.
This report will have a minimum of four in-text citations as there are four articles you are using to conduct your research. That means you will need to have a reference page. The reference page should go on the document’s last page in accordance with APA style. You must prepare an APA-compliant title page so this assignment will be a total of three pages in length and may not be any longer.
Submission: Submit document to eLearning by the due date for peer review. Include the final version (including the reference page) in your portfolio.
Criteria for Success: Your boss should be able to understand the rationale for the three systems and the pros/cons without having to read the linked articles. The final version will be assessed with the rubric below in terms of content, style (grammar/writing), organization, and APA Style.
Workplace-Based Grading Rubric: This rubric emphasizes audience and overall standards. This rubric should serve as an overall guide for expectations. The rubric will be broken down into categories of evaluation such as content, style, and design. For this course, the +/- system will also be used. For example, an A- may have one minor edit.
Remember, the document’s FINAL version is worth the most points. That final version goes into your portfolio at the end of the semester.
See the following page for the rubric.
Rubric
Grade    Description
A    Your supervisor would send this document or approve the work without any changes. Management would be impressed and remember your work when discussing promotions.
B    Your supervisor would send this document with minor editing. Your work would “get the job done.” Management would be satisfied and have to spend minimal time suggesting any edits.
C    Your supervisor would ask you to revise and to edit before allowing people outside of your department to see the document. Management would be dissatisfied and have to spend some time suggesting edits and revisions.
D    Your supervisor would be troubled by the poor quality of work. Revision and editing are essential. The document must be rewritten before being sent or distributed within or outside of your department. Management may feel time has been wasted on the part of you or your supervisor.
F    Your supervisor would consider the poor quality of work or your sloppiness as a sign that you may need to be replaced. Your document shows a misunderstanding of communication basics and writing conventions. Management would look for someone else to do this job.
Rubric modified from Mike Markel’s Technical Communication, Boston: Bedford/St. Martin’s.
Scenario prompt modified from 2019 Association for Business Communication Competition Writing Prompt written by Laura Barrett, University of Kansas.

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