Read the case for analysis, “Hermitage Escalator Company,” at the end of Chapter

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Read the case for analysis, “Hermitage Escalator Company,” at the end of Chapter 9 (attached) then answer the following questions:
1) How might Hermitage codify and manage the knowledge of experienced maintenance technicians into the new rules to be written for handling maintenance responses under the upcoming deluge of big data from the Internet of Things? Explain.
2) How might big data analytics actually be more costly rather than less costly with respect to maintaining escalators?
3) What specific value might come from analyzing data on past maintenance calls? What specific date do you think would have value? Why?
Your initial post should be at least a paragraph in length (minimum 400 words). However, the content of your post is more important than merely the length of the post.
You must create at least two different discussion paragraphs that are substantive and provoke further thought or discussion, providing in-depth analysis or application of the concepts and questions in every discussion topic that week. Each discussion paragraph should be substantive about the subject (minimum 200 words).

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