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Assignment Task :
OVERVIEW
This assignment provides students with the opportunity to demonstrate their ability to apply knowledge gained in Sessions 1 to 5 of ENG5100, in an engineering context.
CONTEXT
Ocean Consulting is a specialist consulting firm started just over 10 years ago by Jim Killen, an older, very commercially-focused Australian man who is an excellent engineer and marketer. Jim is the business owner and CEO and his priority has been winning work and responding to client expectations, to grow the business but he has not paid much attention to building organisational culture, or sound human resource systems, as his business has grown.
The firm began doing consulting work associated with seaports, with an initial focus on the design of wharfs. As Jim saw opportunities, the firm grew to specialise in the design of off-shore structures for the oil and gas industry. Their work expanded in more recent years to include remote monitoring of the structural health and the wave forces acting on these structures and then into the design of power stations harnessing wave energy. Most recently there was a demand for work on environmental
impacts associated with ports and so the firm took on staff with relevant expertise and changed its name to ‘Blue Ocean Consulting’.
Blue Ocean Consulting is now a medium-sized Australian engineering consultancy with offices in Melbourne, Sydney, Brisbane and Adelaide. The business has also established small offices in Singapore and Fiji to serve some of its international clients.
As a result of the COVID-19 pandemic, the business now needs to implement, as quickly as possible, remote working arrangements, to facilitate consulting engineering staff working remotely in teams, from home, with team members who may be based in any of the four state offices, who have not previously worked together, and may not know each other. Teams will range from 3-8 persons, who represent a diverse demographic (e.g. gender/sex, age, experience, capability, culture, religion, etc).
ASSIGNMENT BRIEF
You are a graduate engineer based in the Melbourne office of Blue Oceans Consulting. The business owner/CEO is aware of your having recently studied professional practice in your Masters of Professional Engineering at Monash University, including having studied strategic and critical thinking, teamwork and remote teams, and leadership. He recently read an article that stated:
“Teams in 21st century organisations are autonomous, multi-skilled, and interdependent, focused on achieving shared objectives, based on cohesive relationships of trust, and may be face to face or virtual.”
Given your expertise, he is hoping you understand the implications of that quote and can help guide the company in this time of transition. Jim is aware of the need to develop (as a matter of urgency) the business’s Policy and Guidelines for Remote Teams, and fostering commitment to shared objectives.
In his capacity as CEO, Jim has asked you to write a report addressing the following questions:
1. What are the advantages and disadvantages of remote teams, compared to face to face teams?
2. How can personal relationships be built in the absence of face to face socialising, which has been his past practice, which the CEO believes is essential to people
supporting each other in their work?
3. What steps should the business take to maximise individual and team performance and ultimately success? Consider motivation and other factors impacting team
effectiveness.
4. Having “always treated all of his people in the same way”, what are the issues he needs to address in dealing with diversity, which he has previously ignored?
5. Given that team members are currently distracted with personal worries, and that younger team members are constantly distracted by mobile phones, how can the
business reduce distraction and optimise concentration on the task at hand? (The CEO has heard of mindfulness, but has no idea what it really is). Consider any new
distractions which exist in virtual/remote workspaces.
REQUIREMENTS
Write a report to the business owner/CEO as requested, responding to the questions he has asked. Respond to the questions in whatever order and form you believe will best assist him to address his objective, as a first step towards creating a Policy and Guidelines for Remote Teams. Your report should make recommendations re ’Next Steps’ for the CEO to take towards his objective.
Your staged preparation process should be as outlined in Session 3, in the feedback on the first
Assessment Task.
Key information in relation to each element of the task has been or will be provided in Sessions 1-5.
However, extensive information is readily available by simple online search
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