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Added on: 0000-00-00 00:00:00Order Code: Question Task Id: 0
Internal Code: MAS6503
Management Assignment:
1. Explain why post-sale contact with clients is beneficial to the clients/ customers, the selling organization and the salesperson who makes the contact.
2. What procedures should be followed if a product is found to be faulty or defective?
3. What procedures should be followed to collect feedback and how should feedback be used?
4. What should be done when confronted with a customer complaint?
5. What are loyalty programs and how can they be beneficial?
6. What legislation needs to be complied with?
Uploaded By : celina
Posted on : January 10th, 2018
Downloads : 0
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