Research Paper 1403

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Question Description

Research: Monitoring IT Investments.

Background: According to Sharda (2015), An old adage says: “If you cannot measure it, you cannot manage it.” Management’s role is to ensure that the money spent on IT results in value for the organization. Therefore, a standard, accepted set of metrics must be created, and those metrics must be monitored and communicated to senior management and customers of the IT department.

Reference: Sharda, R., Delen, Dursun, Turban, E., Aronson, J. E., Liang, T-P., & King, D. (2015). Business Intelligence and Analytics: Systems for Decision Support. 10th Edition. By PEARSON Education. Inc.

850 words

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